Shopping @ FoxLiquidation.com is easy!
What do I need to purchase Wholesale lots?
Please create an account by registering on our website. By creating an account and/or placing an order, you acknowledge your agreement and understanding of Foxliquidation.com policies, terms, and procedures. REGISTER HERE
How much is shipping?
The shipping is NOT included automatically. The shipping cost will be invoiced separately, within 24 hours of your purchase.
Select Small Wholesale Lots have Free Shipping. Regular lots do not have free shipping. Please request a shipping quote prior to placing an order.
How can I tell if lot has free shipping?
We offer Free Shipping to select Small Wholesale Lots. If you see “FREE SHIPPING to the continental US!” in the notes section, the shipping is free.
How do I request a Shipping Quote?
Please click the “Shipping Quote” button on the lot or cart page to request a shipping quote. Select the shipping service, provide a complete shipping address, and click on “Submit Shipping Quote Request.” Note, Small Wholesale Lots are shipped using UPS ground. We always add a lift gate to the residential delivery. Smaller lots are shipped using UPS or FedEx ground, and larger lots over 150 lbs are shipped freight.
Can I pick up my order?
Yes, you can pick it up. However, there are some requirements for pick-up:
1. your order must be prepaid.
2. Once your payment clears, we can schedule a pickup for you at least 3 business days in advance.
3. you will be given a 2-hour window. If you miss it, you will need to reschedule. A rescheduling fee will be applied.
4. you need a truck that is loading dock height, 4ft in height (vans and pickups won’t work).
What is a lift-gate?
The lift-gate allows a driver to lower pallets from the truck to the ground level. A lift-gate is used with freight shipping, lift-gate is not required for ground shipping. Click here for a lift-gate demo.
Can I RETURN or EXCHANGE my order or some merchandise?
Due to the nature of the liquidation business, we do not accept returns or exchange lots/merchandise.
Please note that according to our terms,
“NOTE: orders are FINAL. All merchandise is sold AS-IS. Orders cannot be canceled, returned, exchanged, or modified. Make sure that all information is correct prior to placing an order. “
Exceptions: If you received the wrong lot and we cannot ship the one you purchased, you can return the one you received. For all other issues, please submit a claim form.
Can you build a lot for me with a specific brand, size, or style?
We do not build customized lots. All lots we sell are pre-built. All lots have manifest unless otherwise specified. Please use the manifest to make your purchasing decision.
What is the condition of the liquidation merchandise?
Most merchandise we sell can be categorized into two conditions, Shelf Pulls, and Customer Returns.
are the same quality as items sold in the stores. Items have original tags or store-issued tags. Items have a quality that allows them to be sold in the stores. Shelf Pulls may include defects up to 5% of the lot value. Defects are from shortages, shelf wear, or people trying on. The 5% is considered an acceptable discrepancy rate for Shelf Pulls. If defects exceed 5%, you can file a claim. A claim must be filed along with proof of claim within 5 business days of receipt of merchandise. Foxliquidation will process claims and issue credit for items found to be defective or missing that exceed 5%. We may request a return of the damaged merchandise. No refund will be issued. Minor damages such as shelf wear are not considered a defect.
have a high percentage of distressed/unsaleable merchandise and should be purchased by experienced buyers. Defects are from shortages, stains, rips, missing pieces, etc…
Customer returns orders must be paid by bank wire or bank deposit. Credit cards or PayPal payments are not accepted for this category, regardless of the amount. ALL SALES ARE FINAL. There are no returns, cancellations, or claims against merchandise in this category.
You can file a claim for shortages that exceed 5%. A 5% discrepancy/shortage rate for Customer Returns is considered acceptable.
Note, according to our terms, “All merchandise is sold AS-IS. Orders cannot be canceled, returned, exchanged, or modified.” Foxliquidaiton will process claims and issue credit at its discretion.
How do I file a claim?
A claim must be filed within 5 business days from receipt of merchandise.
Click here to download a claim form. Please email your claim form along with images supporting your claim to: email@example.com
@ FoxLiquidation.com All lots are manifested!
We understand your need for complete information on items and quantities in your lot. This is why all our lots are itemized (manifested) with exact details on UPC/bar code, brand, size, color, and description. In addition, we provide a summary table at the bottom of each lot description.
Payment and checkout
Credit Card / PayPal – you can pay by Credit Card or PayPal at checkout for Shelf Pulls orders under $2,000. We accept all major credit cards Visa, Master Card, and Discover. A 3% surcharge applies to all Credit Card and PayPal payments. Note the shipping cost and a 3% surcharge will be invoiced separately!
Approval from Credit Card might be required prior to the completion of the order. We do not accept credit cards on orders over $2,000. Orders over $2,000 must be paid by bank wire/bank deposit.
Please note we only accept verified PayPal accounts and ship to PayPal-verified addresses. If the shipping address is not verified or does not match your PayPal profile, your payment will be refunded, and you will have to pay by Bank wire and deposit.
Please note, in order to pay by credit card, you may need to complete a Credit Card Authorization Form. Orders without Credit Card Authorization will not be processed. We reserve the right to refuse some credit card payments.
there is no surcharge for bank wire payments. Payment instructions will be emailed to you, along with a shipping cost. Please wait to submit any wire transfers until you receive an invoice that includes a shipping charge.
you can pay by deposit at a local Wells Fargo branch. You may deposit your payment directly into our account. There is no charge for the deposit. Deposit information will be emailed to you along with the invoice.
International Orders (OUTSIDE USA)
At this time, we do not ship internationally. We can, however, ship to your freight forwarder, who will handle international shipping on your behalf.
We can ship Small Wholesale lots to select countries such as Canada.
Payments for international orders
International purchases must be paid by BANK WIRE. Please note PayPal account must be verified. Note: Import duties & taxes, and shipping costs are not included in the item price and are the buyer’s responsibility.
Check with your country’s customs office to determine import costs before buying. Government regulations prohibit marking merchandise below value or marking items as “gifts.”
Note: all private labels and return tags must be defaced before export.
TERMS AND CONDITIONS
By creating an account and/or placing an order you acknowledge your agreement and understanding of Foxliquidation.com policies, terms, and procedures relating to payment and shipping.
The procedures on this page apply to all orders from Foxliquidation.com:
NOTE: orders are FINAL. All merchandise is sold AS-IS. Orders cannot be cancelled, returned, exchanged, or modified. Make sure that all information is correct prior to placing an order.
All orders must be paid on time. Late or unpaid invoices will result in forfeiting a deposit and in the termination of your account.
Foxliquidation.com is owned and operated by Vertexa LLC. Vertexa LLC is a Pennsylvania-based Limited Liability Company. Vertexa LLC does not represent any retail stores, major retail chains, brands, or manufacturers.
Advertising: you agree not to advertise merchandise purchased on foxliquidation.com in a way that will reveal a source. You agree not to use names and not to use logos of any sources or stores where merchandise might have originated. You agree not to use logos of the private labels.
Label Defacing: Private labels must be defaced prior to the final sale. All return tags must be defaced prior to the final sale. Defacing means clearly marking, cutting, or removing tags from all merchandise.
Export: All private labels and return tags must be defaced prior to the export.
You agree to require your subsequent purchasers to agree to these terms.
FoxLiquidation.com and any of its affiliates or partners shall not be responsible for any liability relating to the resale, export, or use.
ALL INVOICES MUST BE PAID ON TIME
Late or unpaid orders risk losing a deposit/reservation fee and will be assessed a penalty. Please make sure that you have the required funding before placing an order. Please make sure that all information is correct before placing an order. Deposits are NONREFUNDABLE.
All invoices must be paid within 2 business days of invoice. Reservation invoices must be paid immediately.
All customers must have a valid signed reseller certificate for your state on file.
Please note orders cannot be cancelled, changed, or modified. Please make sure that all information, including shipping, is correct prior to placing an order.
Please note that we do not guarantee availability until the payment is received and confirmed. If you are paying by Bank Wire, you can secure your purchase by credit card or PayPal with a 15% deposit. Orders will not be processed until credit card payment is settled.
USE OF STOCK PICTURES FOR RESALE OR ADVERTISING
Unfortunately, we do not own the rights to the product images used on our site, and we cannot grant permission to use these images. The images are provided for convenience and to help our clients make informed decisions. Please note if you use these images, you may infringe on the intellectual property rights of the image owner. Foxliquidation, its partners, or its subsidiaries cannot protect from such claims. Furthermore, you are required to notify any subsequent wholesale buyers of this policy and retain records of this notification for up to one year from the initial purchase. Please note that violators maybe face fines and legal action.
Unfortunately, we currently don’t accept C.O.D.
DOMESTIC ORDERS (USA)
1. Proceed to checkout. At checkout, specify a shipping address. Make sure your shipping address is correct!
2. Select one of four shipping options:
(Note; merchandise is packaged on one or more pallets. Pallets must be lowered from the truck to the ground level during delivery. If you do not have a loading dock or a forklift you need a lift gate!)
–Commercial with lift gate – the truck will have a lift gate that allows the driver to lower pallets to the ground level.
–Commercial without lift gate – trucks will not have a lift gate. A loading dock is required.
–Residential with lift gate – the truck will have a lift gate that will allow the driver to lower the load to the ground.
–Residential without lift gate – trucks will not have a lift gate. A loading dock is required.
The shipping is NOT included automatically. The shipping cost will be invoiced separately within 24 hours of your purchase.
You can obtain a shipping quote; online, by phone, email, or by chat. We use preferred shipping carriers to provide the best service and rates. We use preferred carriers who have experience with our procedures. The rates are favorable, and the service is excellent.
Note: Freight companies charge extra fees for residential delivery and lift gate service. Use commercial destinations with a loading dock to receive the best shipping rates.
3. Select one of three payment methods:
Bank wire – there is no surcharge for bank wire payments. Payment instructions will be emailed to you, along with a shipping cost. Please do not submit wire transfers until you receive an invoice with a shipping charge. Note we do not guarantee availability. Please see “Reserving lot(s)” below if you want to reserve a specific lot.
Please note the Bank Wire must be paid within 2 business days of the invoice.
Bank Deposit – we use Wells Fargo bank. Wells Fargo is a national bank with branches all over the United States. You may deposit your payment directly into our account. There is no charge for the deposit. Deposit information will be emailed to you along with an invoice.
Credit Card – you can pay by Credit Card at checkout. We accept all major credit cards Visa, Master Card, and Discover. A 3% surcharge applies to all Credit Card payments. Note the shipping cost and a 3% surcharge will be invoiced separately! Approval from Credit Card might be required before the completion of the order.
PayPal – you can pay by PayPal at checkout. A 3% surcharge applies to all PayPal payments. Note the shipping cost and a 3% surcharge will be invoiced separately! PayPal approval is required before the completion of the order.
Reserving lot(s) – If you want to reserve a specific lot, you must do so by phone or email. A 15% reservation fee is due by phone during your reservation. A reservation fee can be paid by PayPal or Credit Card. The remaining 85% plus a shipping cost will be invoiced separately. Note: deposits are NONREFUNDABLE.
Note orders are FINAL. Orders cannot be cancelled, returned, exchanged, or modified. Make sure that all information is correct before placing an order.
INTERNATIONAL (OUTSIDE USA)
International purchases must be paid by BANK WIRE. International customers can reserve lots by Credit Card or PayPal. A 4% surcharge applies to all international Credit Card and PayPal reservation payments. Note the shipping cost and a 3.9% surcharge will be invoiced separately!
Note: Import duties & taxes, and shipping costs are not included in the item price and are the buyer’s responsibility.
Check with your country’s customs office to determine import costs before buying.
Government regulations prohibit marking merchandise below value or marking items as “gifts.”
Note: all private labels and return tags must be defaced before export.