Loading... Please wait...
  • My Account

Blog - Online Retail

Returns+Pickups= More Customers

Posted by

Earlier this year, we took a closer look at the growing trend of retailers accepting returns. Not just accepting returns from their stores but from other mostly online retailers who may not have a physical presence In that particular consumer's area. Consumers want fast and easy returns, and the more options they have to make returns, the better. in the article, we looked at the partnership of Amazon and Kohl's and how the program of accepting Amazon returns at Kohl's locations significantly benefitted the retailer by driving up instore sales. It stands to reason; a consumer makes an Amazon purchase goes to Kohl's to return it, then figures I'm here might as well do a bit of shopping while I am out.

Major retailers are also starting to embrace the flow of traffic in the opposite direction as well. A diverse assortment of retailers like CVS, Walgreens, Michaels, and Advance Auto Parts have in the last few years begun to accept and hold deliveries shipped by other retailers. They are doing it for many of the same reasons as those accepting returns. It brings customers into their doors who may spend some dollars shopping while picking up their other purchases.

Some consumers may feel a bit wary about picking up their new iPhone at a third-party retailer, such as the local drugstore, but there are some significant benefits. They do not have to be present to sign for a high dollar delivery, and there is no risk of the package being lifted from their doorstep by some random passerby in the event the item does not require a signature. The primary selling point to your average consumer is the peace of mind, plus it's a great way to keep that special birthday or holiday gift a secret until the time is right.

This is a trend that everyone in online retail benefits from even independent retailers like our readers. It is an added convenience factor for online shoppers to suit their shopping needs better and at the same time, costs the seller nothing. More convenience means more likely to spend.

One last note for our Foxliquidation customers, you too, can benefit when shopping for your liquidation needs. When shopping for smaller wholesale lots that are shipped ground service, you have the option of picking up from any designated FedEx delivery location like participating Walgreens locations. Rates for delivery to commercial addresses such as these are significantly lower than residential deliveries, and you never have to worry about missing a delivery ever again. 

A retailer exposes the dirty secret of online retail

When you do your online shopping chances are high that your first stop is Amazon. Let's go down the list of reasons for this you've got convenience, prime free shipping, ships fast, and the best deal. Now let's stop and examine this last reason in closer detail and see how well it stands up to scrutiny. The fact is [...]

Read More »

Is free shipping worth the cost?

Online sales platforms have, in recent years, been really ratcheting up the pressure on sellers to offer free shipping. It’s become almost a mantra to some “Free ship! Ship fast! Repeat!”. We get it; consumers like to get their stuff fast and preferably with free shipping, but just how important is free shipping in online [...]

Read More »

Late to the game but not to be ignored

The big names in brick and mortar retail have, for the most part been in the online retail game for the best part of two decades and have come a long way since their early years in online retail.Here's your throwback photo of the day, circa 1999.convenient solution to satisfy your shopping needs. So let's be honest here. [...]

Read More »

Retailers now love returns

There’s an odd phenomenon happening right now in the brick and mortar retail world, and it has to do with returns. Once upon a time, retailers cringed at the thought of returns and did their best to discourage them. Now not only are they encouraging them, but they are also going out of their way to accept returns from [...]

Read More »

Welcome to the Retail Renaissance

There is no doubt that traditional retail is changing at a rapid pace. The headlines of one major retailer after another shuttering location after location is inescapable. What is far too often overlooked in these negative headlines is what happens next? What is happening right now is very interesting, and far from being a retail apocalypse, it's more of a [...]

Read More »

Why Plus Size is a plus to your bottom line

Why should you consider selling plus size merchandise? Many sellers dismiss this category for various reasons maybe assuming that it’s a niche market with little demand. Just how niche is the plus size clothing industry? Try over 20 Billion and growing! Not exactly niche. So what is the story with plus size and what do you as a seller [...]

Read More »

A snapshot of the future of shopping

Since the widespread adaption of smart phones consumers have drastically changed the way they shop. No longer do we just run to a mall or big box retailer and plunk down our hard earned cash. No we now run to the mall or big box retailer to test out the item and then just buy it online. Why? [...]

Read More »



View all categories

Recent Updates

Connect with us