said it best “The waiting is the hardest part.” You placed your order but now
you are wondering what’s going on and when you will get the order, so let’s go
over the process what happens and when it happens.
- Order is placed- It’s important to note that your order does not begin
to be processed until payment is received in full, so remember the sooner the
payment is made the quicker we can begin working on it. Method of payment may also cause a delay, for
example credit card payments are typically received same day Paypal may vary
depending on your account limit, hold on payment of up to two days are common. Bank
deposits are mostly available same day, domestic wires normally take 1 business
day while international payments 2 business days. Once payment is received in
full, you will receive an email confirmation that your order is now awaiting
- Order is picked and packed- Normally this involves picking the order
assuring it is inspected, palletized, shrink wrapped and tagged with shipping
tags and paperwork. Normally this takes between 1 to 2 business days.
- Order is loaded- Your order is loaded onto a tractor trailer for freight
company processing your shipment. Depending on the volume of outgoing orders
this can take between 1-2 days to completely fill the outgoing trailer.
- Trailer is picked up- Once the trailer is packed and ready to go, the
carrier is called and trailer pickup is requested. Freight company picks up the trailer and
transports it to the terminal this process typically takes 1-2 days.
- Order arrives at a terminal- Order arrives at a FedEx or UPS terminal
for sorting, at this point your order is scanned by the carrier and becomes
traceable online. At this point you will receive an email confirmation that the
order has shipped and will receive details including the carrier and the
- Order ships to your local facility- order is next shipped to a terminal
responsible for processing orders to your geographical area. If the order is
going to a residential address you will receive a call from the carrier requesting
to schedule the delivery appointment. If
the address is commercial, the carrier will not schedule and will attempt a
delivery during regular business hours. Please keep this in mind if the order is
going to a commercial address.
is delivered- Order arrives yay! But wait are you prepared to receive the
order? Check out our blog entry on receiving your order it covers the basics from receiving
it to properly processing and inspecting your merchandise.