Loading... Please wait...
  • CALL US ON
  • My Account

Blog

Yet another costly glitch from the eBay, PayPal dynamic duo

Posted by

Wholesale designer shoes

Regular readers of our blog may get the impression that we have it in for eBay but quite the opposite, it’s a great site but with every great site comes a few problems and to be quite frank eBay is the industry leader in site glitches. Frankly I am running out of ways to say eBay has had yet another glitch, it’ the internet equivalent of the 20 year old car leaking coolant and belching a cloud of toxic fumes as it sputters down the road not exactly in good working order so to speak. So what is it this time? Internal email down? Maybe PayPal’s turned off so you can’t accept payments? Cassini malfunctioning displaying totally unrelated results? No no no! don’t be silly that was all last year! This time it’s totally different and for a change, it may not actually be eBay’s fault (maybe) no now it’s their ex’s PayPal’s fault and this time it’s about how you’re paying and your funding source. Did you happen to login to PayPal recently and think gee the balance on my account looks a bit higher than it should be? Well that’s because it’s been deducting your shipping from your secondary funding source and depending on how your account is setup that’s either your credit card or your bank account. Now the real issue arises for those unfortunate sellers and buyers with their bank accounts attached as their secondary funding source. Low on funds in your bank account? And no clue your tapping your already low funds? Yea you guessed it overdrafts galore! Each time you are buying another label or sending a payment your racking up another overdraft fee. This issue arose on or around April 3rd and continued for days! No word on the exact length of time on the glitch because not surprisingly neither eBay nor PayPal reported the glitch and you can probably guess this as well eBay is blaming PayPal and vice versa. Reports abound of frustrated customers calling to complain to PayPal and ask for these overdraft fees back only to receive a letter to be provided to their financial institution stating that you the customer made the mistake of selecting the bank account in question as the funding source and that they should refund these fees to you. Way to pass the buck PayPal and take no responsibility for the error that you most likely caused and to blame the innocent seller or buyer just takes the cake! Look eBay and PayPal we know you just went thru a messy divorce back in 2015 but that’s no reason to take it out on us. Also a little bit of communication never hurt any relationship how about telling us when there is an issue even if you are not sure if it’s a PayPal or eBay error. It’s great that eBay has a systems status page but if you never use it to report issues isn’t it just like a smoke alarm with no battery… useless? 

Ebay’s Spring Seller Update the good news and the bad

Does time fly or what? It feels like just yesterday we were covering the fall seller update, all done removing that active content yet? If not, get on it no time like the present. So its spring and eBay is rolling out a new list of changes for sellers, so let’s dig in and see what you need to [...]

Read More »


Amazons fight on fraud is changing the third party marketplace

So it may come as no surprise to the reputable third party sellers on Amazon that fraud has become rampant on the site. Knockoffs, fly by night scam operations all sorts of different cons to separate an unsuspecting customer from their cash. It’s a troubling trend but frankly it’s to be expected with the ease of use of the [...]

Read More »


Walmart declares war on Amazon.

Walmart is big! really big! So just how big? Well for starters they are the world’s largest retailer with just under a half trillion dollars in total revenue in 2016. Want some more ridiculously large stats? Try 2.2 million employees or roughly the same number as china’s standing army. What about space? Try 770 Million square feet or just under [...]

Read More »


The end is near for active content on eBay

So you may recall last September we talked about eBay’s fall seller update and briefly covered a fairly big change that’s scheduled to take effect this June on eBay it’s the end of active content like JavaScript and Flash. Wait what is active content? Maybe you have that scrolling gallery or another type of interactive element? Maybe be you have [...]

Read More »


Uh Oh! what to do when something goes wrong with your order

Your order has arrived yay! Since you already read our blog on receiving your order you are all set and know what to do. You got your manifest handy and are checking your order in and uh oh, damaged items on a shelf pull condition lot or missing items on either a shelf pull or a customer return condition lot. [...]

Read More »


How to effectively combat the practice of wardrobing

Wardrobing if you’re not familiar with the term, you are probably all too familiar with the practice as a retailer. Wardrobing is the practice of purchasing an item wearing it once or twice and then returning it. This is probably one of the number one types of fraud that buyers will attempt because frankly to a lot of people it [...]

Read More »


The eBay dilemma to relist or to sell similar?

It’s a fairly common question to the eBay seller maybe you just had a bunch of listings end yesterday and you’re wondering should I relist? The answer is yes but… as with most things with eBay there are no simple answers. Relist and relist an item until it sells or simply set it to good until canceled and forget [...]

Read More »


Times are tough for the international seller .

International sellers have been taking a beating for some time now if you have seen your international sales go from a steady stream to a trickle you are not alone. What is causing this slowdown? Well for starters you could look at the strong dollar, great for that European trip you have always wanted to take but not so [...]

Read More »


Is eBay really considering extending returns?

Want a peek into the eBay playbook? Want to know what changes are coming down the pipeline? It’s not difficult, just take a look at their most recent survey. eBay loves surveys you see them all the time before a big decision so what can be gleamed from this new one may raise your blood pressure quickly so please [...]

Read More »



 

Categories

View all categories

Recent Updates

Newsletter